« on: February 10, 2013, 10:16 AM »
Hasbro has heard the complaints and have talked with Amazon about how they package figures. They are concerned as we are that their product makes it to the customers hands in good condition. Whether Amazon listens is another thing.
If I could waive free shipping in exchange for having someone carefully package my items with protection to ensure they arrive in as pristine condition as possible, I'd gladly do it.
I definitely understand the concerns. But this is an issue with a number of online retailers, isn't it? If it isn't Amazon, it's Hasbro Toy Shop, Target, WalMart, TRU.com, etc. The only online stores that you can count on for good packing are small businesses that deal almost exclusively with collectors like EE, BBTS or Brians Toys.