« on: March 31, 2005, 07:15 PM »
I was a little upset to get that spam myself. I'm surprised and disappointed to see that it erupted into something like this. Phillip really needs to learn what customer service is.
Frankly, I think that Phillip abused the trust that people placed in his care by sharing email addresses like this. There should be an express notification AND choice when registering for an account at the RS forums where you can decided whether or not you want to receive promotional offers from that site's business partners. A lot of websites a lot bigger than RS do this and to their credit it's a good way of doing business. They understand that their customers want privacy and don't want to be bogged down in spam. Unfortunately, it seems that Phillip is more interested in money than in the privacy and spam protection of the membership. Actions like the email that were sent, and his poor handling of criticism related to it are not a good business practice, but even moreso they're not in the spirit of a collecting community. Shame on Phillip Wise and shame on Rebelscum.
And FYI, I just subtly bombed a thread there to show my displeasure with how Officialpix just snuck in a $5 charge for every photo at the Celebration 3 autograph pavillion. I guess I'll start counting down to my own banning there now.