I got mine two weeks ago
Thanks - that's good to know when I call this afternoon to beach them out.
So, I love the GG Retro Jumbo figures, but their customer service is pretty awful. In the last 90 days, I've sent four emails about my missing 2-1B figure. I received responses for two of them, both times simply asking me to call their customer service line to straighten things out. I tried calling CS six different times, but can never get through to anyone. Yesterday I called around 3:00 and finally got through to an operator. She directed me to customer service (odd in itself since that's the number I supposedly called). After waiting 2-3 minutes I got a voicemail. So I called again and it just rang. So I called again and got the same operator and just directly asked for customer service. I must have been on hold at least five minutes because the song changed twice. Finally someone answered (Jewell I think?) She searched through old records and found a receipt for my membership purchase, but not the exclusive figure. She was able to send me out a 2-1B after some checking, but needed a credit card to pay the $15 shipping fee. That whole process took another 15-20 minutes.
At this point I'm just glad I'm getting my figure, but what a lousy experience all the way around. I have spent hours hounding them just to get the figure I paid for almost a year and half ago. You'd think they would discount the shipping or offer up a coupon or a discounted 2015 membership maybe, but I didn't even get an apology...just a sorry for the call taking so long. Much as I love these, part of me is glad things seem to be wrapping up so I can send my money elsewhere.