« on: September 15, 2010, 09:27 AM »
^That was Hasbro's response to the JTA Q/A, too. When they send it off it's in pristine condition, but it gets damaged when it's handled. So Hasbro dodged the blame on this one pretty well.
They're not responsible for choosing the packaging material?
If it's the exact same box they used to ship the Vebbs, that's fine, because there were no such issues with that redemption.
But if they cut back and went to some kind of cheaper, less durable packaging, they at least bear some responsibility, IMO.
I can't say for sure because I haven't gotten one for comparison sake yet. I'll be VERY interested to see what they do with Sgt Bric though.