Just got my order from Toyrocket.com yesterday - and I am gonna go ahead and not recommend them to people. Along with my laundy list of lies on their part about when they shipped my order they also shipped it incomplete. You can see the complete list of what I ordered a few posts above. What they didn't ship:
30th Anniversary Collection Droid Factory Complete Action Figure Set ($40)
G.I. Joe Resolute Action Figure Set ($15)
So $60 of product I paid for a month ago. Their reason? It was all "back ordered" even though it was listed as instock on their site from the time I bought and "in stock/processing" throughout the month I waited. And "back ordered", according to the toyrocket.com employee, means they won't be getting it back in stock...
Want to hear the real kick in the in nuts? Even though they sent me this package, and knew that they would not be sending me the above items, it wasn't until I called last night to say something to them about not getting the above items that they said "Ok, we are going to go ahead and refund your credit card". Why the hell did I have to make the phone call to get that initiated? This should have been automatic on their part when they realized these items were "back ordered" and they would not be getting them.
Bottom line - not happy with their overall service. Extremely happy with the items that I did receive. I probably wouldn't do business with them again - the only instance I might chance it would be if they would have another "oh no we are going under" sale again because the deals were insane. Otherwise with toyrocket.com you get lightning deals like Ak-Rev for $15, but we all already knew that their regular prices suck... Would I recommend them to a friend - No.
this should be my last post about toyrocket.com
- unless they don'y got ahead and refund my $60
edit: my $60 was refunded