I saw Halloween stuff at my local grocery store back in the middle of July!

I went to Costco a week ago and they already had Christmas stuff out.  Not a lot, but they had paper plates and napkins and crap.

This was in the first week of August.  Over FOUR AND A HALF MONTHS from Christmas.

Well, the customer service was fine... my story went like this.

I went in, it was 7:33, my appointment once I signed up for the genius-bar was 7:40.

It was 8:10 before they were ready for me - whatever, I understand things like that can get backed up.

I tell the guy what happened... that it was working fine, then it shut off, and when I picked it up it was scalding hot, and that it wouldn't turn on unless it was plugged into the computer, and the minute you did that, it heated right back up, very quickly, regardless of which computer I plugged it into.

He then told me, that he was pretty sure that it was because I hadn't updated the software on it since I loaded it up in February or March.

Smelling a line that they'd tell to some computer-illiterate dolt, I increduously asked him if he was really telling me that my iPod could light itself on fire because I hadn't updated the software, despite it working fine for the last 6 months.

He said, oh yeah, the software regulates the power and the machine might not know what to do with the extra charge from the USB cable and blah blah.

I was confident that he was completely full of ****, but I said okee-dokee.

He took it in the back to do a software-restart (that's what he called it...) saying that he's seen this before and updated software and a reboot would fix it...


Then, predictably, 10 minutes later he came out with a new one telling me that it got too hot too fast to even work with to try his methods and that he was just going to give me a new one.

So, end of story is that they replaced it after a few minutes of B.S'ing with no questions asked.  It's a refurbished one, but it looks like new, and works fine.  The guy insisted that the refurbs are new cases, new hard-drives, and new motors and that the only thing that's ever possibly not new about them is 'sometimes' the LCD's are refurbished.   Given his B.S. before, I don't know if I believe him - but either way, it's the best they were willing to offer me and I didn't have much of a choice otherwise.

I'll probably be going back to pay the $59.99 to extend the warranty for another year given how easily this crap happened (after all the horror stories from my friends too about their broken iPods...).

Ah hem... anyone know anything about obtaining extra order forms?

Anyone willing to scan one and post it so we can print a few out?

It does, and I don't intend to lessen that.

We'll start at 11:30 PM your time, hopefully it will be less than 2 hours.

I've got extra stickers from Biker Scouts and Tusken Raiders and I'd be happy to help you out Brent - but I don't have any entry forms because I didn't buy extra Lukes... are they letting us print these out from anywhere???

Can we send in photocopied entry forms?

Heir to the Empire #1
Grand Admiral Thrawn
Noghri Warrior

Heir to the Empire # 2
Princess Leia
Mara Jade

Heir to the Empire # 3/b]
Luke Skywalker
Talon Kardde

How could you possibly  ask for 6 Heir-series figures and favor resculpts over Jorus C'baoth?!

A friend of mine at work said the same thing happened to his... something caused the little drive motor to just get stuck in the on position, so it spins and spins and runs the battery down almost instantly while overheating.

I got it for Christmas, so it's still inside 1-year.

I'm taking it into the Apple store Saturday...