oh yeah, hasbro CS is very good, ive gotten everything from coupons to figs for complaining to them.
MY LUCAS FIGURE CAME YESTERDAY! YAY! YAY! YAY! YAY! YAYERS!
*I will not open because it is the commtech sculpt and being the fig it is itll be super rare in a few years.
*It did have a big dent on the bottom, but isnt very visible, and im overdue for a votc han solo in my collection soon, so ill just rip him open and put his clamshell on my lucas fig.
*It actualy LOOKS LIKE HIM! Very kool!
im pretty happy with it.