What a load of horse sh*t!! Has this happened to anyone else? (I hope not)
On Friday (June 8th) I called Hasbro to confirm my order and accept the adjusted price ($37.52) for the 2 Concept Lukes that I ordered. This was within the June 9th window that they gave. At the time I asked the customer service rep (Beth) if I could get an e-mail confirmation of the adjusted price to print out. She told me that they would send one out when it shipped. This is what I got this evening instead.
Per your request, we have canceled your outstanding order with HasbroToyShop.com. Confirmation information is below.
ORDER NUMBER: 510005
ORDER DATE 5/26/2007 8:03 PM
Allow 7-10 business days from date shipped.
Item number: 87384
Item name: Star Wars Ralph McQuarrie Signature Series Concept Luke Skywalker Figure with Collector Coin
We are always pleased to help you, by e-mail or phone. Questions about your order? Contact us:
- By e-mail at CustomerService@HasbroToyShop.com
(Please include your name, order number and e-mail address)
- By phone (6am-11pm EST): 1-800-408-0052
I guess I've been screwed again by good ol' Hasbro.