Author Topic: C4 Exclusives - McQuarrie C-3PO & R2-D2 and Luke Skywalker  (Read 17213 times)

Offline iFett

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Re: C4 Exclusive McQuarrie C-3PO, R2-D2 and Luke Skywalker
« Reply #225 on: May 30, 2007, 05:47 PM »
Well I've lodged my complaint with them.  I don't really think it will do anything, but I'd just like for somebody to look over my concerns with the way they handled this.  Money is tight for me and I can use every dollar I can.  I understand that some attendess would be a little peeved about this going online for a discount during the show, but I'm terribly sorry that I didn't have an extra grand on me to attend the convention...
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Offline Jon

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Re: C4 Exclusive McQuarrie C-3PO, R2-D2 and Luke Skywalker
« Reply #226 on: May 30, 2007, 05:48 PM »
They are breaking altering the deal.

Maybe they're just having fun with you ;)

"Pray, they don't alter it further"

DS

Offline Jon

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Re: C4 Exclusive McQuarrie C-3PO, R2-D2 and Luke Skywalker
« Reply #227 on: May 30, 2007, 05:49 PM »
I'm terribly sorry that I didn't have an extra grand on me to attend the convention...

Me too, since we could have met you there! :(

DS

Offline JACKOFTRADZE

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Re: C4 Exclusive McQuarrie C-3PO, R2-D2 and Luke Skywalker
« Reply #228 on: May 30, 2007, 05:50 PM »
Actually, I have my figures in hand and no longer care about further gaffes by Hasgro on these. If folks can get it cheaper, great-good for them-anytime to take advantage do it!-but I really don't care either way.

You said it, who cares if you paid more or less! In the words of the broke burned out Hammer: Our gripe is too legit to quit! :D
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Offline ruiner

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Re: C4 Exclusive McQuarrie C-3PO, R2-D2 and Luke Skywalker
« Reply #229 on: May 30, 2007, 05:54 PM »
Life is not always fair..

Hey, you said it, not me!

All kidding aside, we're going to get a hundred different takes on this so it really doesn't matter what I say - it's just how I feel.

I know if I had attended C4 and came home only to find out that I could have bought them online for $3.75 cheaper with free shipping I would have felt jipped.  

Not because I traveled just to get the figure, but because of the time waiting in line - (everyone's time is worth something) and money I could have saved by not buying the C4 EXCLUSIVE figure at the C4 SHOW.

Offline JACKOFTRADZE

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Re: C4 Exclusive McQuarrie C-3PO, R2-D2 and Luke Skywalker
« Reply #230 on: May 30, 2007, 06:10 PM »
Dude, all good! And I knew that line would be turned back at me so kudos to you for being the first. (My line was meant with respect towards your opinion) ;)

It will be a yin yang outlook for all on this subject but from a legal standpoint this one is sticky because I know for a fact a store has to honor a price if it is advertised and accepted. They accepted. Bottom line
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Offline CaptainYoda

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Re: C4 Exclusive McQuarrie C-3PO, R2-D2 and Luke Skywalker
« Reply #231 on: May 30, 2007, 06:19 PM »
I think the fairest thing in this instance might be a compromise on Hasbro's part.  Honor the free shipping at least.

Offline iFett

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Re: C4 Exclusive McQuarrie C-3PO, R2-D2 and Luke Skywalker
« Reply #232 on: May 30, 2007, 06:20 PM »
Well....My emailed reply did go through as seen below (dirty liars  >:() so I suggest anyone who ordered who gives a rat's ass about the principle and a few bucks to voice their concern.  One of our MN locals tried to call and they gave him the runaround and couldn't even tell him what the price is going to be...hmm
 
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Offline roron corobb

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Re: C4 Exclusive McQuarrie C-3PO, R2-D2 and Luke Skywalker
« Reply #233 on: May 30, 2007, 06:40 PM »
From Hasbro: dated 5/17/07

1. Shop on www.HasbroToyShop.com and add items to your cart.
2. Enter promo code: FNFSPR7 in the grey box on the payment/shipping page.
3. Click the "Adjust My Price" button to show your savings and then click "Continue" to complete the check out.

25% off and free standard shipping is only valid at the web site toward currently availabe product. Some exclusions apply (such as Star Wars Celebration IV action figures). Discount is pre-tax. Offer expires 5/28/07 at 11:59pm (et). Cannot be combined with other coupons or offers. May not be used to purchase gift cards.

The inability for the IT dept at HTS.com to deactivate the Promo Code option for this/these items, shouldn't be retroactively enforced.

This I see as their fault. If the code works and doesn't apply then it shouldn't have worked for us. It's as if I were to buy anything from say Wal-Mart.com or any other place and then they find out they made a mistake with pricing or promosion they have to eat it. That is good costomer service. Same should apply here as they were not doing their job.

To tell you the truth this is wrong to make the customer pay for this mistake they made. If they don't fix this right with me they can stick they products were the sun don't shine. I don't think I would by another Hasbro product as long as I live. I guess I have been looking for an out from this stuff for a while and they are giving it to me. Hasbro makes so much from all this that they could stick this out if they really cared, but again they could careless about the little guy that keeps them in business. I guess it goes back to all they care about is $$$ and how many can they screw to get it, which is funny for a toy company to do as how many parents want that value stowed upon their kids? I know I don't. I was raised with values were your word is you bond and states the person you are. If you make a mistake you own up to it and you never make someone else pay for your mistake as Hasbro is doing to us. It isn't like they will not get the money some other way. I'm not complaining that I have to pay what everyone else paid at C4. I'm complaining because it's about PRINCIPLE, and their mistake not ours.

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Offline speedermike

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Re: C4 Exclusive McQuarrie C-3PO, R2-D2 and Luke Skywalker
« Reply #234 on: May 30, 2007, 06:45 PM »
I think that Hasbro should honor this just for the sheer amount  of press and coverage that Fan sites do for them.   I wouldn't even know about some of this product if it weren't for sites like JD.

By the way, way back in this post I (and others) predicted that eventually these would be available for everyone. We were right.  It was just a lot sooner than I imagined.  Another example is this is the Crimson Empire set now being put in the regular line.
« Last Edit: May 30, 2007, 06:49 PM by speedermike »
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Offline Daigo-Bah

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Re: C4 Exclusive McQuarrie C-3PO, R2-D2 and Luke Skywalker
« Reply #235 on: May 30, 2007, 07:56 PM »
Well, I got the email too and I'm sure as **** gonna cancel my order tomorrow.  This reminds me of a job I had over a decade ago, I was a car audio salesman, and we would get a certain amount of commission on each product as decided by management.  So naturally we would try to sell the product that we knew had the highest commission dollar amount for us.  Well, someone in management accidentally (though we didn't KNOW FOR SURE it was a mistake) set a commission dollar amount much higher than normal for a particular radio (reasonably, though, not ridiculous: like a $20 commission for something that would normally be $5 or something).  Well, needless to say, all of the salesmen concentrated on those and we each made a bit more commission than usual.  When management saw what happened after payday, they held a meeting and told us the difference would be removed from our next paychecks!  Did they make the person who mistakenly assigned the dollar amount pay for it?  No, we had to.
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Offline Dressel Rebel

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Re: C4 Exclusive McQuarrie C-3PO, R2-D2 and Luke Skywalker
« Reply #236 on: May 30, 2007, 10:20 PM »
They are breaking altering the deal.

Maybe they're just having fun with you ;)

"Pray, they don't alter it further"

DS

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Offline Darth_Ice

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Re: C4 Exclusive McQuarrie C-3PO, R2-D2 and Luke Skywalker
« Reply #237 on: May 30, 2007, 10:41 PM »
I agree with Darth Slothus , I went there for the experince knowing that in two years it will most likey will be in the mid west or east coast.  Its cool just being around other people that share a passion for Star Wars. I know this is  very frustrating for those of you that could not attend, to to be honest I was a little ticked when I heard about the deal on Hasbro for the Luke. Here is why I paid $100 for my pass, the cost of gas (I live 40 miles east of LA) and the general headache of going to LA.  Then I paid $15 bucks a shot for these + the $20 for the other exclusive ( you know the 3po and R2) So again, I'm sorry for you that can not get your hands on of these, but look at it from the side of the people attended.



« Last Edit: May 30, 2007, 10:54 PM by Darth_Ice »

Offline inadvertent imitation

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Re: C4 Exclusive McQuarrie C-3PO, R2-D2 and Luke Skywalker
« Reply #238 on: May 30, 2007, 10:43 PM »
Oh well.

Man, you'd think a company like Hasbro would be able to run a better online outfit.
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Offline Blackwolf13

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Re: C4 Exclusive McQuarrie C-3PO, R2-D2 and Luke Skywalker
« Reply #239 on: May 30, 2007, 11:01 PM »
For future exclusives, they should put a large banner stating the item isn't subject to discounts or coupons on the product description page. Then on the checkout page, they need to add a pop-up or something that takes the code out & informs the buyer, yet again, that the item isn't subject to discounts or coupons. They should at least eat the shipping and use this as a learning experiene.