Author Topic: Poor Shipping Condition?  (Read 932 times)

Offline BrentS

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Poor Shipping Condition?
« on: July 20, 2007, 12:36 PM »
I received my Bib Fortuna 12" figure today.  I was very dissapointed with the shipping condition.  The front of the box was noticeable pushed in - creating spider veins throught the corners of the front face.  I'm going to open him up anyway so its probably no big deal, I'm just curious if this is typical?

Offline Matt_Fury

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Re: Poor Shipping Condition?
« Reply #1 on: July 20, 2007, 02:19 PM »
I've heard of some people being disappointed with the condition of the boxes in regards to shipping, but I have had no problems with the items I've ordered through sideshow.
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Offline evenflow

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Re: Poor Shipping Condition?
« Reply #2 on: July 20, 2007, 05:06 PM »
I just got my Leia today and the box was crushed. Onbly the second time its happened, now i just have to get them to send me a new box.
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Offline Ryan

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Re: Poor Shipping Condition?
« Reply #3 on: July 22, 2007, 11:36 PM »
I've ordered several figures from Sideshow, and I haven't recieved a crushed one yet. Brent you should try contacting them if you haven't already to see if they will replace it. I've had to call Sideshow's customer service twice, and have found they were very helpful/nice both times.
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Offline EdSolo

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Re: Poor Shipping Condition?
« Reply #4 on: July 23, 2007, 07:17 AM »
For an extra fee, they will double box the figures for you.  That is what I did after I got a crushed box on my Anakin figure.  They will send you a new box, but it comes unfolded.  You have to put the new box inside the packing box to get it to keep its shape.