On Monday, I entered a question to Hasbro Consumer Affairs through their website re: the Crystal Skeleton offer.
I sent away for a total of twelve of them and had yet to receive a postcard letting me know that I might (or might not) actually get them at some point.
Anyway, after a couple of days, I got a response from Hasbro to my question which essentially said two things:
1) they confirmed that I had 12 skeletons on order
2) that they had sent me a post card notifying me of the delay
Ok - so the first part was welcome to hear - that my 12 certificates and payments had made it to the order processing center and that 12 skeletons would eventually be coming to me.
The second part was a bit confusing, since, like I said before, I never received a post card. Turns out that they probably meant that they sent me a postcard about the delay THAT DAY, 'cause guess what arrived in the mail today (Saturday) - a postcard!
For anyone who hasn't gotten one of these yet, here's what it says:
We have received your redemption request for the Indiana Jones Crystal Skeleton collectible figure. We received more requests for this figure than was originally forecast, so we had to place an additional manufacturing order. Due to this situation, we will be unable to ship the figure(s) to you until June 10, 2009. If you don't want to wait until then, you may cancel your order and receive a prompt refund by calling our toll-free customer service number, (800) 327-8264. Customer service hours are M-TH 8:30am-5:00pm; Fr 8:30am-12:30pm. If we do not hear from you by May 15th, 2009 we will assume that you have agreed to this shipment delay. Please DO NOT call the toll-free number unless you want to cancel your order. We thank you for your patience and apologize for the delay.
If this is redudant and everyone already knew this I apologize. I had not see anywhere the shipping date for the "additional manufacturing order" of these, so I thought posting the card's message might be some welcome news to anyone still waiting on these.
Considering that these things go for anywhere from $10 - $20 on eBay right now, for me to have sent away for 12 only to ask for a refund now would just be foolish since so far I'm only out $72 + the costs of the money orders I used. To get 12 on eBay right now would run me anywhere from $120 - $240 BEFORE shipping. No thanks, I'll wait two more months for my Crystal Skeletons.
Thank goodness the call-to-action statement on the postcard is only to CANCEL your order and not the reverse, asking you to call to confirm you still want the figures you ordered. Hopefully there are quite a few figures coming in this batch and scoring a 13th one to complete my Akator throne room will be cheap.
I wonder if they have that "new" factory that was making the Indy figures making anything else before they shut down Indy line operations? It's wishful thinking I know, but I wonder if they're cranking out those Wave 5 RotLA figures for an upcoming exclusive offering?