All I can say is I love my iPhone. I've had it for about 8 months now. I didn't want to get it initially because of the cost, but when they started dropping the price to $100 (3G version) with a contract renewal, I was all over it. I didn't think I'd want to use all the stuff on it, but I use most of them, plus I've downloaded a ton of cool apps that keep me occupied when I get bored. I like the text keyboard feature as I text a lot and have gotten pretty quick at it, compared to using the old school number system that was on my Sync.
My school district uses primarily Apple computers and so I'm pretty familiar with most of it and think Apple is better than PCs are. We've gone through 4 PC/laptops in 7 years my wife and I have been married. We've used two Apple laptops, one was a school district issued one, and the other was a personal one. We are massive Apple fans...and we are very, very far from tech savvy.