Well, I was on the site right when these went up, added it to my cart along with both Zarana figures. Then after getting to my cart, I could never get any further. The order process completely **** the bed for over 3 hours. Finally the battery died on my laptop so I saved my cart and gave up.
I was on the road for work, just got back to the office and while I knew I'd have no shot at the Zarana figures by now, the Indy set still showed in stock in my cart, till I tried to check out. For some reason, since this morning, HTS deleted all my saved CC info and address so I had to reenter it. I hit the next screen AND THE ************* THING WENT SOLD OUT.
I am so beyond pissed at Hasbro over this entire fiasco that any good will I had left for them is completely gone. I have never had this much of a problem with a store website EVER. And that includes the ****** Gentle Giant sales I've had to slog through over the years.
There is no excuse or explanation that Hasbro can ever produce that will be acceptable for this. They can't say they didn't think this would be that popular and there is no excuse in 2011 why they couldn't have put on enough server/bandwidth space to support this sale. And on top of that, there is no reason they couldn't have done an online marketing push with a staggered release to help lessen the stress on the system to begin with.
Plus the ******* around they're doing with the SW line, which I've actually backed them up on, the complete mishandeling of their GI Joe line (and cartoon), and the big **** you they gave to the Indy fans, I can no longer find any will to stand up for them on forums and blogs.
And for full disclosure, I have to say that I did manage a Starscream/Skystriker order before their site went to ****. But the complete meltdown that followed that one order, and the slightly staggered listing of the other items this morning, doesn't lessen my anger over this.