Author Topic: Gentle Giant 12" Premier Guild Exclusive First Shot Fett  (Read 809 times)

Offline Scott

  • Staff Member
  • Jedi Guardian
  • *
  • Posts: 18352
  • Get Some
    • View Profile
    • JediDefender

Offline Jayson

  • Jedi Sentinel
  • *
  • Posts: 10159
  • DONT TREAD ON ME
    • View Profile
    • www.yakface.com
Re: Gentle Giant 12" Premier Guild Exclusive First Shot Fett
« Reply #1 on: February 26, 2013, 08:16 PM »
Totally getting it.
Yakface.com Owner/Content Manager
Follow me on Twitter - @yak_face / @JediJaybird

Offline JediJman

  • Jedi Sentinel
  • *
  • Posts: 14018
  • I'm a dude.
    • View Profile
Re: Gentle Giant 12" Premier Guild Exclusive First Shot Fett
« Reply #2 on: February 26, 2013, 11:05 PM »
Looks awesome!  Kind of steep on the $80 price point though.  Any chance of an X-Wing Luke sale on this guy?
"If trees could scream, would we be so cavalier about cutting them down? We might, if they screamed all the time, for no good reason. " -Jack Handey

Offline Jayson

  • Jedi Sentinel
  • *
  • Posts: 10159
  • DONT TREAD ON ME
    • View Profile
    • www.yakface.com
Re: Gentle Giant 12" Premier Guild Exclusive First Shot Fett
« Reply #3 on: February 27, 2013, 12:58 AM »
It's "free" if you renew your PG membership next week.
Yakface.com Owner/Content Manager
Follow me on Twitter - @yak_face / @JediJaybird

Offline JediJman

  • Jedi Sentinel
  • *
  • Posts: 14018
  • I'm a dude.
    • View Profile
Re: Gentle Giant 12" Premier Guild Exclusive First Shot Fett
« Reply #4 on: March 5, 2013, 04:48 PM »
I received notice that my account would auto-renew on Monday, but I haven't seen anything new regarding this on the site or via email.  Has anyone else renewed their membership yet?
"If trees could scream, would we be so cavalier about cutting them down? We might, if they screamed all the time, for no good reason. " -Jack Handey

Offline Scott

  • Staff Member
  • Jedi Guardian
  • *
  • Posts: 18352
  • Get Some
    • View Profile
    • JediDefender
Re: Gentle Giant 12" Premier Guild Exclusive First Shot Fett
« Reply #5 on: March 5, 2013, 05:02 PM »
Mine processed yesterday

Offline Jayson

  • Jedi Sentinel
  • *
  • Posts: 10159
  • DONT TREAD ON ME
    • View Profile
    • www.yakface.com
Re: Gentle Giant 12" Premier Guild Exclusive First Shot Fett
« Reply #6 on: March 5, 2013, 05:13 PM »
I received notice that my account would auto-renew on Monday, but I haven't seen anything new regarding this on the site or via email.  Has anyone else renewed their membership yet?

I haven't yet either.  :'(
Yakface.com Owner/Content Manager
Follow me on Twitter - @yak_face / @JediJaybird

Offline Sir Real

  • Jedi Initiate
  • *
  • Posts: 168
    • View Profile
Re: Gentle Giant 12" Premier Guild Exclusive First Shot Fett
« Reply #7 on: March 14, 2013, 08:59 PM »
I received notice that my account would auto-renew on Monday, but I haven't seen anything new regarding this on the site or via email.  Has anyone else renewed their membership yet?

I haven't yet either.  :'(
I emailed customer service since mine didn't auto renew either.  They responded saying that some older memberships didn't renew automatically.  But then they processed it manually.

So contact CS and they'll put it through.

Offline JediJman

  • Jedi Sentinel
  • *
  • Posts: 14018
  • I'm a dude.
    • View Profile
Re: Gentle Giant 12" Premier Guild Exclusive First Shot Fett
« Reply #8 on: March 15, 2013, 11:55 AM »
I sent them an email on the 6th and they renewed my membership.  Now, 10 days later I am still waiting for the coupons.   I love their products, but this is pretty lousy customer service.  I just called to ask about it in person and their customer service team isn't in yet.   ::)

**EDIT**

I called again and was able to get someone this time.  Even though my membership went into effect on the 6th, their system didn't autogenerate codes for me.  They manually processed it and sent them right over.  If you don't get your codes within a few days, might be worth a call.

Phone Number
818.504.3555

« Last Edit: March 15, 2013, 12:28 PM by JediJman »
"If trees could scream, would we be so cavalier about cutting them down? We might, if they screamed all the time, for no good reason. " -Jack Handey

Offline Rob

  • Staff Member
  • Jedi Council Member
  • *
  • Posts: 20638
    • View Profile
    • Vitamin
Re: Gentle Giant 12" Premier Guild Exclusive First Shot Fett
« Reply #9 on: March 25, 2013, 01:44 PM »
I love their products, but this is pretty lousy customer service.  I just called to ask about it in person and their customer service team isn't in yet.   ::)

This is lousy?  On the whole, they have the worst customer service of any company I've ever bought stuff from.  Chris is great once you get him on the case, but as a whole - I feel like that company doesn't give two ***** about what their customers think.

The Veers debacle has me considering ditching them entirely.

The prices are going up...  Their website is still terrible.  Their automated systems never automate.  The final products often look very different (or nothing like) the promotional shots... they still don't have the capability after 10 years to ship you two items at a combined rate... I could go on, but what's the point?
« Last Edit: March 25, 2013, 01:46 PM by Rob »

Offline JediJman

  • Jedi Sentinel
  • *
  • Posts: 14018
  • I'm a dude.
    • View Profile
Re: Gentle Giant 12" Premier Guild Exclusive First Shot Fett
« Reply #10 on: March 25, 2013, 04:04 PM »
Yeah, I was referring to the whole process as lousy, not just the attempted call to CS.
"If trees could scream, would we be so cavalier about cutting them down? We might, if they screamed all the time, for no good reason. " -Jack Handey

Offline JediJman

  • Jedi Sentinel
  • *
  • Posts: 14018
  • I'm a dude.
    • View Profile
Re: Gentle Giant 12" Premier Guild Exclusive First Shot Fett
« Reply #11 on: October 3, 2013, 11:57 PM »
GG: "Premier Guild Members - Boba Fett Fist Shot Jumbo Kenner Figure Pre-Orders will be Processed on Monday October 7th"

Woohoo!
"If trees could scream, would we be so cavalier about cutting them down? We might, if they screamed all the time, for no good reason. " -Jack Handey