"Message to Star Wars Fans and StarWarsShop.Com Customers
Shortly after our new StarWarsShop.com opened Wednesday morning March 10, we received emails from several customers indicating that some transactional information on individuals’ orders had been transmitted to others. We immediately shut down the shop, because security of information on orders sent by our fans is our top priority.
Our eCommerce partner, Analysts International, has assured us that no one’s personal credit card information was compromised.
We are very sorry–and surprised–that this problem occurred. We are working closely with Analysts International, which is responsible for handling the transactions on the site, to find out how this could have happened. We won’t reopen StarWarsShop.com until we are certain that this issue has been resolved.
As a result of the situation, we will not be processing any of the transactions placed Wednesday morning. You will need to place your order again when the shop reopens. All customers who placed an order before the site was taken down will be mailed a free set of Jedi movie patches and a $50 gift certificate to use for Star Wars merchandise on the site. We will give the entire Star Wars community sufficient notice before we relaunch the site.
Again, we apologize for the current situation and promise to keep you updated. We know that Star Wars fans want–and deserve–the very best, and we will continue to strive to ensure that our high standards are met."
This sucks since I had got both of the orders for the CLone Bust and now I have to re-order. With them giving us sufficient notice means we fans will be waiting and crashing the site on that day.
The only good news will be that $50 gift card, I wonder if I get two since I had two orders.