Just got this e-mail, from the greatest online retailer of all time:
Dear Matt Birchall,
Although you originally ordered Standard (4 to 5 business days) shipping
and handling, we have given your order special priority processing in
our warehouse so that your order will ship out today, and you should
receive your order in 1 Business Day (from today) instead.
Business days are Mondays through Fridays, except holidays, so you should
receive your order by Wednesday, July 28th 2004.
Please note that this is being done at no additional cost to you. It is
simply our way of saying thank you for being our customer.
Sanuk Fur-Real Classic - Green - 11/M
The above order has already been packed and we will be emailing you your
UPS tracking number later today, when our computer systems are finished
processing all of today's transactions.
We are constantly striving to improve our service. If there is
anything that we can do to help improve your experience, please don't
hesitate to let us know. If you've enjoyed your experience with us,
please tell your friends and family about Zappos.com!
Thank you for helping make Zappos.com the Web's Most Popular Shoe Store!
Zappos.com Customer Loyalty Teamclt@zappos.com
Expect my detailed review no later than the end of this week!