I used to love TRU. But last week an employee blatantly lied to me, and now I could care less if the store in my area goes belly up.
Here's what happened: I was looking through the figure aisle with my brothers and mom a few days ago. My brothers were looking for things to get me for my birthday. We spotted 2 racks of McFarlane Military figures, and the tags on the pegs said that they used to be $10.99 but were on clearance for $1.98. My brothers grabbed one of each figure and headed to the checkout. However once we got there they said that it was a mistake (even though it was on two different pegs
) and that they shouldn't be that low in price. I was still in the figure aisle while my family was buying these, and all of a sudden I see a TRU manager hauling ass toward the figures. The employee didn't know I was with the people at the checkout, so I watched the employee because I had a feeling they were going to do something shady. Sure enough, the employee gets to the rack, looks around with a "oh crap we screwed up" look on her face, then grabs all the remaining figures off the pegs and just sets them in a pile to the side. So I go to the checkout to see whats going on, and the employee that moved the figures goes back and says that when she went back there, there were no figures on the pegs so she couldn't verify it. So they tried getting out of their mistake by cheating a customer. Then they started saying that it could just be a customer that moved the figures onto the pegs, even though it said McFarlane Soldiers in big words. I asked them if these figures weren't the ones that were on sale, which were then? They tried making something up about mini McFarlane military figures (which they don't make). We got fed up with the lies and left.
So basically what the manager was telling me, was that even if the figures were on the pegs, they can't verify if thats the real price.