Hmmm. That's a tough one. On one hand you seem to have clearly stated what the auction was, but on the other hand it's bad to have a dissatisfied customer. It depends how much money we're talking here. Can we see the auction?I don't see why not...
- for the record, I misspoke earlier, this auction was for a left shoe... "Left Shoe Sample Only" is what I said.
I had 6 total shoes, and on the four that didn't get bought early I added a note with 3 or 4 days to go that said "I've gotten a few questions, so I want to re-iterate that this auction is not for a pair of shoes. It is for one sample shoe (right shoe) - auction is for collectors or people looking to replace one shoe."
So, I don't anticipate any problems with those... but I could see people who just look at the photo, assume that no one would ever sell just one shoe, and bidding without thinking twice.
I'm not terribly worried about it I suppose. It was $40 and I ate about $3 on the shipping ($6 didn't cover it). Over the years I've gotten 3, maybe 4 negative feedbacks and every single time it was from inexperienced dolt over-reacting or mis-understanding something and just leaving feedback.
It's hard for me to see how eBay could side with the buyer if they do end up opening a case. The item description was clear and obvious, you had pictures, and it clearly stated "No refunds".
"I do not want this item don't like" is not likely to be considered a compelling reason to rule in his favor.
He can't really complain that the item is "signifcantly not as described" either which is the usual ploy. They will be able to review the communication history and determine this was just buyer remorse.
The only wrinkle would be if he does send it back to you. Not sure if/how that impact the ruling. They might actually ask you to re-ship it, but I don't see how they could force you.
That's my thinking too, that he shot himself in the foot (yuck yuck) by starting the conversation off about how he didn't like the item.