Author Topic: Everything eBay! Scams, questions, etc...  (Read 31375 times)

Offline Dressel Rebel

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Re: Everything eBay! Scams, questions, etc...
« Reply #510 on: August 21, 2013, 09:38 PM »
Write "return to sender" on the box if you get it and pull the money out of any account where it can be taken from you.

And post his ebay Id so we can all take turns bidding on his auctions and ask how many shoes come with it.
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Offline Rob

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Re: Everything eBay! Scams, questions, etc...
« Reply #511 on: August 21, 2013, 09:48 PM »
Write "return to sender" on the box if you get it and pull the money out of any account where it can be taken from you.

And post his ebay Id so we can all take turns bidding on his auctions and ask how many shoes come with it.

I'd love to, the only problem is that eBay makes all sellers have a credit card on file these days, and they make you accept terms on an agreement that says that they can charge your card for refunds to buyers as they see fit.  I find that despicable, but if they side with the seller, there's not much I can do about it other than dispute the charge with the credit card company.  It really has turned to **** over the last few years, and if I end up getting screwed here, it'll be the last time I sell there.

Out of 6 of these auctions, I've gotten FOUR people asking me where the other shoe is, ******* knuckleheads every last one of them.  Two of them haven't replied to my explanation of the details, two have made a stink about it.  The two that did, I've offered 50% refunds just to hopefully avoid negative feedback, but the whole thing is idiotic.


I hope it works out! You need a hilarious moron-proof disclaimer in the future auctions. ("THIS IS FOR ONE (1) SHOE! UNO! NOT a pair. Please contact me if you need help understanding how many 1 is. Spoiler alert: It's less than 2.")

 ;)

As funny as that sounds, I'm pretty much going to have to do that on the re-lists... the opening line will be PLEASE READ ALL OF THIS CAREFULLY and then I'll be even more shockingly redundant.  There were plenty of closed auctions for single sample shoes so I assumed this was relatively straightforward but as luck would have it, there are an awful lot of idiots who buy shoes on eBay.
« Last Edit: August 21, 2013, 09:50 PM by Rob »

Offline Greg

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Re: Everything eBay! Scams, questions, etc...
« Reply #512 on: August 21, 2013, 10:43 PM »
Apologies if I missed this Rob, but did anyone actually ask if was a pair or individual shoe DURING the auction? I really don't envy your position, as it seems like you're getting to deal with everything I despise all at once: people complaining but not following up, people not reading, and just general stubbornness. I hope the issues get resolved in your favor.

Offline Rob

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Re: Everything eBay! Scams, questions, etc...
« Reply #513 on: August 21, 2013, 11:23 PM »
Yep, one person emailed me to confirm and said that they were looking for pairs - and after getting that email I added the note to the auctions being overly redundant and clear.  That was with about four days to go.

Offline P-Siddy

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Re: Everything eBay! Scams, questions, etc...
« Reply #514 on: August 22, 2013, 08:24 AM »
It's probably a case of buying something (or bidding on) that they see (your sample picture) without reading the description, which is their own problem, not yours.

Offline Dan

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Re: Everything eBay! Scams, questions, etc...
« Reply #515 on: August 22, 2013, 08:48 AM »
But  as Rob pointed out, ebay is totally skewed toward buyers in these cases.

The buyers are what keep ebay in the money, and Ebay has no interest in actually mediating disputes. Thatwould take time, manpower, and they would still end up with buyers feeling they should take their money elsewhere, which is exactly what ebay wants to avoid. They will let sellers eat it everytime, because it is a single sale. That inept bidder may go on to complete many more successful transactions if they are kept happy.

Despite no return policies, ebay can hold the funds via paypal, or charge the credit card on file, so sellers have no recourse to not return the funds.

I side with you Rob, but I would bet nearly anything ebay sides with the buyer.

Offline BillCable

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Re: Everything eBay! Scams, questions, etc...
« Reply #516 on: August 22, 2013, 09:27 AM »
What's the profit margin for single sample shoes on eBay?  Seems like a lot of hassle.
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Offline Greg

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Re: Everything eBay! Scams, questions, etc...
« Reply #517 on: August 22, 2013, 09:35 AM »
But  as Rob pointed out, ebay is totally skewed toward buyers in these cases.

That isn't completely true. In my only experience opening a case against a seller, I actually lost. I got some figures that reeked of cigarette smoke, and the seller had described them as "great condition", "mint condition", etc. Never mentioned any odors. The seller offered to take a return, but wanted me to assume all shipping costs (around $20). I thought that was BS, and since the item wasn't as described I would open a case with eBay. Well, eBay decided that cigarette odor matched the "used" description and that I merely didn't want the item, so they ruled in the sellers favor.

I have read a couple of similar stories over the past year or so of buyers getting shoddy items, but losing "not as described" cases because of the "used" tag/description. I'm sure that is the exception to the rule, but dealing with eBay as a buyer CAN go both ways.

Offline Rob

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Re: Everything eBay! Scams, questions, etc...
« Reply #518 on: August 22, 2013, 10:37 AM »
What's the profit margin for single sample shoes on eBay?  Seems like a lot of hassle.

You'd be surprised at how many people collect Nike stuff... and there's always a market for people who only need one shoe.

Offline Jesse James

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Re: Everything eBay! Scams, questions, etc...
« Reply #519 on: August 22, 2013, 01:20 PM »
You'd have cleaned up after the civil war.
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Offline Rob

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Re: Everything eBay! Scams, questions, etc...
« Reply #520 on: August 23, 2013, 03:33 PM »
The plot thickens... the first guy went ahead and ignored my reply and sent the shoe back anyway.  So now I have the shoe and no intention of giving him a refund.  This is going to be fun...

Offline Rob

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Re: Everything eBay! Scams, questions, etc...
« Reply #521 on: August 23, 2013, 06:35 PM »
Yep.

The second girl just opened her case... I offered her a 50% refund and she ignored me.  I've decided to let it be a test case for me.  If they find in her favor, I won't sell there again.


Offline Greg

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Re: Everything eBay! Scams, questions, etc...
« Reply #522 on: August 23, 2013, 07:31 PM »
Yep.

The second girl just opened her case... I offered her a 50% refund and she ignored me.  I've decided to let it be a test case for me.  If they find in her favor, I won't sell there again.

I sincerely hope that eBay covers your rear on this one. This is clearly a case of the buyer just not wanting the item. To an extent it might be easier to offer returns, but you shouldn't be forced to. Also the buyers would then just complain about shipping and such and open cases anyway.

I'm extremely curious about the guy who returned the shoe so please keep us posted on how that goes. I would think that if your tracking number shows the item was delivered to the buyer it should be all good. I have no idea if eBay can force you to refund if the guy mailed the shoe of his own free will (and against your advice), but this is also eBay we're talking about...

Offline BillCable

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Re: Everything eBay! Scams, questions, etc...
« Reply #523 on: August 23, 2013, 08:55 PM »
Or don't sell SINGLE SHOES.  Unless you open the photo in Photoshop and plaster "SINGLE RIGHT SHOE ONLY" all over the image.
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Offline Rob

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Re: Everything eBay! Scams, questions, etc...
« Reply #524 on: August 23, 2013, 11:11 PM »
Or don't sell SINGLE SHOES.  Unless you open the photo in Photoshop and plaster "SINGLE RIGHT SHOE ONLY" all over the image.

I looked into completed auctions and found that there were plenty of examples of people selling single sample Nike's (presumably to collectors) to leave me with the impression that it was a relatively routine thing that happens on there.

I sincerely hope that eBay covers your rear on this one. This is clearly a case of the buyer just not wanting the item. To an extent it might be easier to offer returns, but you shouldn't be forced to. Also the buyers would then just complain about shipping and such and open cases anyway.

I'm extremely curious about the guy who returned the shoe so please keep us posted on how that goes. I would think that if your tracking number shows the item was delivered to the buyer it should be all good. I have no idea if eBay can force you to refund if the guy mailed the shoe of his own free will (and against your advice), but this is also eBay we're talking about...

I'll definitely let everyone know how it turns out now that I've involved everyone in the whole thing.  The case that was opened was that the item didn't match the description, which I don't think they'll be able to defend.  So, despite my item having a "no returns or exchanges" this is the transcript so far... get your popcorn ready:

Quote
"I PROVIDED A TRACKING NUMBER OF THE ITEM AND IT WILL BE DELIVERED WITHIN 2-3 BUSINESS DAYS WITH INSURANCE. I WANT A FULL REFUND."

The case says they're requesting a refund of the total amount, including their shipping costs - which is even more absurd. 

Here was my reply... I figure whoever moderates this will be reading it eventually, so I'm basically stating my case already:

Quote
"The Buyer's claim that the item was not as described is false. The auction was always for one sample Nike shoe. The auction title was clearly marked as "Right Running Shoe Size W 7". The item description said "Right Running Shoe - Size Women's 7 . Right Shoe Sample Only."

Furthermore there was a photo provided of a single shoe.  Additionally with four days remaining in the auction I added this note: "I've gotten a few questions, so I want to re-iterate that this auction is not for a pair of shoes. It is for one sample shoe (right shoe) - auction is for collectors or people looking to replace one shoe."

Lastly, the auction was clearly marked as "No Refunds or Exchanges." I do not see how I could have been more clear about this.

At this point it would be best to let eBay decide. In an earlier message the buyer admitted that they did not read the description when they said "I'm sorry too I did not read it well or I misunderstood."

My feedback history speaks for itself."

She replies:

Quote
"I DON'T KNOW WHY THE BUYER IS VERY INCONSIDERATE.AS I'VE SAID MISTAKES DO HAPPEN.HE ADVERTISED THE SHOE AS FIT SOLE 2 SAMPLE. I GUESSED HE INTEND TO CAUSE CONFUSION TO CUSTOMERS.I RETURNED THE SHOE AND PROVIDED A TRACKING NUMBER AND STILL DOES NOT WANT TO REFUND MY MONEY.I DO NOT KNOW WHY HE IS SO INTERESTED WITH THE $73.22 WHEN IN FACT HE DID NOT LOST ANY. I LOST $8.75 SENDING BACK THE SHOE.I AM WILLING TO PAY HIS $3.75 FOR HIS EXPENSE SENDING THE SHOE.HE ALSO OVERCHARGED ME WITH THE SHIPPING WHICH IS $6.00"

And now my last reply until eBay weighs in and someone on their end makes a decision...

Quote
1) I didn't over charge you for shipping, I have the receipt at my office and the cost to ship was more than $6.00.  The woman at the post office did something odd on the receipt where she rang me up for $5.00 in pre-paid postage per parcel that I mailed that day.  The total to ship was $5.00 more than whatever the sticker on the box said, and I can document that conclusively.

2) You have just admitted again that the mistake was yours.  I'm sorry, but this further shows that you are being dishonest when you accuse me of listing the item inaccurately. 

3) I told you 3 times that I don't take refunds and asked you not to send the shoe back, you did so anyway.  I am not responsible for that decision.

4) I listed the shoe as "Fit Sole 2 Sample" because that is EXACTLY what it was.  A 'Nike Air Max Fit Sole 2' Sample shoe. Fit Sole 2 is the model of the shoe.

Sending angry emails in all caps doesn't change the facts.  I'm done arguing about this and will wait for eBay to get involved.
« Last Edit: August 23, 2013, 11:11 PM by Rob »