Author Topic: Everything eBay! Scams, questions, etc...  (Read 44177 times)

Offline P-Siddy

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Re: Everything eBay! Scams, questions, etc...
« Reply #570 on: August 30, 2013, 04:37 PM »
Glad it went your way, Rob, though it should have in the first place.  It's sad that you had to call them and appeal the case.  ::)

Offline Greg

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Re: Everything eBay! Scams, questions, etc...
« Reply #571 on: August 30, 2013, 04:40 PM »
I'm glad you were able to "win" Rob. Dealing with eBay's customer service is a HUGE pain, either by phone or thru the "resolution center". Hopefully they ban the idiot who bought the shoe and complained.

Also, did the phone rep ask you to return the shoe to the buyer? Or do you get to keep it as a trophy?
« Last Edit: August 30, 2013, 04:41 PM by Greg »

Offline Jesse James

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Re: Everything eBay! Scams, questions, etc...
« Reply #572 on: August 30, 2013, 04:45 PM »
Gold plate it.  Put a little placard on it that says its rightful place is up that woman's ass.
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Offline Rob

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Re: Everything eBay! Scams, questions, etc...
« Reply #573 on: August 30, 2013, 04:55 PM »
Thanks everyone.  They didn't ask me to send it back and we didn't discuss what happens on the other end of the sale.

I got the impression that eBay is going to eat the money that they just reimbursed me, but I don't know if ultimately they'll charge her for it or not.  From talking to the woman at customer service, everything I (we) have been saying the whole time applied.  There was a do-not-return, at no point did I invite her to return it (in fact the record showed that I repeatedly told her not to send it back), and she found nothing misleading or unclear about the listing.

So, it leads me to think that a lot of eBay's reputation as being buyer-centric probably comes from less qualified people deciding on these cases and then sellers not following up - but that's just speculation based on my experience of course.

Once it became clear to the rep I spoke with that the item was as described and the no-returns policy was in place, it was a clear cut case of buyer's remorse and the buyer had inappropriately accused me of selling something that wasn't as described to abuse the buyer protection policy. 

I'm assuming I won't have any contact with the buyer from here on out, and I'll never find out if she's going to pay that money or not, but all's well on my end.

Offline Dressel Rebel

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Re: Everything eBay! Scams, questions, etc...
« Reply #574 on: August 30, 2013, 05:39 PM »
We need to know what her negative feedback said. eBay will now have fear on itself.
This is what happens when you invade Wakanda

Offline Rob

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Re: Everything eBay! Scams, questions, etc...
« Reply #575 on: August 30, 2013, 05:45 PM »
I should have copied it, but it seems to be gone now.

Predictably I remember it was in all caps and (I'm paraphrasing in similarly broken English) said something to the effect of BUYER IS INCONSIDERATE PERSON TRIED TO KEEP MY MONEY - U GOT WHAT U WANT'D

Offline Dressel Rebel

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Re: Everything eBay! Scams, questions, etc...
« Reply #576 on: August 30, 2013, 06:24 PM »
I should have copied it, but it seems to be gone now.

Predictably I remember it was in all caps and (I'm paraphrasing in similarly broken English) said something to the effect of BUYER IS INCONSIDERATE PERSON TRIED TO KEEP MY MONEY - U GOT WHAT U WANT'D

Of course if they wanted to leave the feedback about you instead of themselves they would've started with "seller".
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Offline Rob

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Re: Everything eBay! Scams, questions, etc...
« Reply #577 on: August 30, 2013, 08:07 PM »
Yeah, seller...

Freudian slip I suppose.   :)

Offline evenflow

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Re: Everything eBay! Scams, questions, etc...
« Reply #578 on: August 30, 2013, 11:07 PM »
I can't believe it initially went in the buyers favor though. Pretty messed up.
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Offline Scockery

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Re: Everything eBay! Scams, questions, etc...
« Reply #579 on: August 30, 2013, 11:36 PM »
If they ban the woman, she'll be back.

Months ago, I had a guy bid on DVD's, never pay and I had to wait for the case to resolve.

I relisted the DVD's, same guy under a new name did the same thing again. He did it to a lot of people. Just messed up in the head.

Offline Jesse James

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Re: Everything eBay! Scams, questions, etc...
« Reply #580 on: August 30, 2013, 11:56 PM »
Fear...  Fear will keep the local sellers of one shoe in line...  Fear of ones self.
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Offline Dan

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Re: Everything eBay! Scams, questions, etc...
« Reply #581 on: August 31, 2013, 08:28 AM »
Good for you Rob, but what a pain. The default cookie cutter "outcome" seems to be the buyer is always right, unless the seller will spend enough time on it to prove it, no matter how ludicrous and clear the events were.

Even then, I think you were fortunate to end up with someone in CS that listened.

Well done on your part, because even a tiny jab back at the buyer at any point, or a hot head on the phone, and it could have gone the other way.


Offline Dressel Rebel

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Re: Everything eBay! Scams, questions, etc...
« Reply #582 on: August 31, 2013, 11:10 AM »
I just went to "like" Jesse's post and realized I wasn't on fb.
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Offline JediMoses

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Re: Everything eBay! Scams, questions, etc...
« Reply #583 on: September 7, 2013, 12:11 AM »
I got scammed on an autograph.  Should have had my BS detectors up a bit more, but it seemed pretty legit.  It was on an authentic All Star Baseball, so the forger put some money into the item.  Now to see what happens with the communication.

Offline JediJman

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Re: Everything eBay! Scams, questions, etc...
« Reply #584 on: September 7, 2013, 08:30 AM »
I got scammed on an autograph.  Should have had my BS detectors up a bit more, but it seemed pretty legit.  It was on an authentic All Star Baseball, so the forger put some money into the item.  Now to see what happens with the communication.

That stinks.  Did it arrive and you realized it was fake?  How could you tell?  I've always been skeptical of autograph stuff.
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