Author Topic: Everything eBay! Scams, questions, etc...  (Read 32417 times)

Offline Jesse James

  • Staff Member
  • Grand Master
  • *
  • Posts: 31412
  • Slippery When Poopy
    • View Profile
    • JediDefender.com
Re: Everything eBay! Scams, questions, etc...
« Reply #645 on: May 29, 2014, 09:56 PM »
Could've been a slip up in distribution that SHOULD work itself out...  Distribution center traffic can route stuff weird ways though.
2011 Rebel Fleet Trooper Gets My Seal Of Approval!  But Where's The Friggin' Holster On Him!?
Jedi Defender.com Contributing Editor, Twitter @JediDefender & @Jesse_James77

Offline GrandMoffNick

  • Jedi Knight
  • *
  • Posts: 3313
  • I am now using steroids to enhance my posts.
    • View Profile
Re: Everything eBay! Scams, questions, etc...
« Reply #646 on: May 29, 2014, 11:42 PM »
I have had both something I bought and something I sold go to the west coast first when it should have gone north to south and vice versa and other than the extra time it took, everything went fine. Though the buyer only gave me 4 stars for shipping time. Whatever.
"A dog doesn't care if you're rich or poor, clever or dull, smart or dumb. Give him your heart and he'll give you his. How many people can you say that about, how many people can make you feel rare?"

Offline Diddly

  • Jedi Knight
  • *
  • Posts: 4593
  • SECede
    • View Profile
Re: Everything eBay! Scams, questions, etc...
« Reply #647 on: May 30, 2014, 04:17 AM »
I got the email too and went to see if I left any credit card/paypal info in my account since I've literally only used eBay once, and that was ten years ago to buy some VOTC figures. Will probably stay that way too.

UGH - so I picked up the Jek-14 Mini Stealth Starfighter on an eBay auction that claimed the set was New/Unused/Unopened.

Well - it arrived today and imagine my shock to find the two clear tape circular seals that hold the top of the box onto the bottom were both cut.

Opened up the box to find the mini-figure fully assembled INSIDE the bag and then found that the bag was one of those resealable type bags.

Does anyone else have this set? Is that how the bag was? Did the mini-figure come pre-assembled - most Lego sets have the head, torso, legs, hair/helmet all as separate pieces.

Not to mention the fact that Jek-14's hair-piece is missing. I'm not OVERLY concerned about that since I can always request another one from Lego Customer Service to replace it.

My complaint is that it truly wasn't a new/unopened set with those tape seals cut.

Am I being unreasonable?

Little late, but LEGO polybags are never taped or stapled or anything. It's like buying a bag of chips. Would you buy one that was taped shut? Definitely get your money back Pete.

Offline Pete_Fett

  • Jedi Knight
  • *
  • Posts: 3000
  • Jedi Killer
    • View Profile
Re: Everything eBay! Scams, questions, etc...
« Reply #648 on: May 30, 2014, 12:55 PM »
So just to update on my Jek-14 Mini Starfighter issue.

Never got a response back from the seller. The one piece that was missing was identical to the Jek figure hair-piece that came with the mass retail bigger Jek-14 Fighter - so I went to Lego's customer service site and asked for one - and I was sent it.

So now that set is "complete" - I have not been able to confirm whether or not there were any "spare" parts - there probably were but I can't seem to find on any of the Lego collector sites what they were exactly - but at least I now have all the parts the instruction book indicates should be there.

So after waiting the period of time that eBay asked me to wait, I let them know that I hadn't heard back from the seller - so without reading my comments they e-mailed me a shipping return label and said I'll get a full refund when they are alerted, via shipping tracking, that the item was returned to the seller.

That wasn't the outcome I wanted - and no matter how many times I explained that to the eBay customer support e-mail address, they just didn't seem to get it.

So I looked at the current going rate for the set and it's $109+

I got it for $79.99 + $5 shipping

If I send it back - this horrible seller was just going re-list it as "new" and "unopened" and in order for me to get the set, I would have to pay even more money.

So in the end, I just kept it - I was going to open it and build it anyway.

The lousy part is that I want to leave negative feedback for the seller, but I'm worried that the seller is just gonna leave a negative feedback on me in retaliation.
Peter

Letting my collecting OCD get the better of me on a DAILY basis... and loving EVERY minute of it!

Offline Greg

  • Jedi Apprentice
  • *
  • Posts: 1860
    • View Profile
Re: Everything eBay! Scams, questions, etc...
« Reply #649 on: May 30, 2014, 01:47 PM »
The lousy part is that I want to leave negative feedback for the seller, but I'm worried that the seller is just gonna leave a negative feedback on me in retaliation.

Sellers can't leave negative or neutral feedbacks anymore, so no need to worry about retaliation. The worst the seller could do is leave a positive feedback with a negative written comment, but that is something eBay will remove.

Offline Jesse James

  • Staff Member
  • Grand Master
  • *
  • Posts: 31412
  • Slippery When Poopy
    • View Profile
    • JediDefender.com
Re: Everything eBay! Scams, questions, etc...
« Reply #650 on: May 30, 2014, 02:12 PM »
Pete,

I basically did the same thing...  If you were happy with it, keep it and demand a partial refund.  You'd have won, and been in the right to have done so.

The guy I was dealing with sent me an item that was opened and resealed, and was listed as unopened.  I contacted him when I opened the claim, which gave me the option to ask that I keep the item but ask for a partial refund.  That's what I did, and he was more than happy to kick back my shipping.  I think he'd have asked for more, but the shipping satisfied me.

In your case it sounds even a little more shady than mine (I think my guy it was an honest mistake), and you deserve some money back, especially since yours was opened AND is missing a part.  Mine was complete, and I was going to open it anyway, so I didn't want to be a jag about it was all.  I wanted something off though because we'd been in a Best Offer negotiation over it and my first offer was declined...  Knowing what I know now, I would've wanted it for the lower price though.

He may not like it, or even respond to you, but either way Ebay's probably going to side with you on it.  Take some pics of it for evidence.
2011 Rebel Fleet Trooper Gets My Seal Of Approval!  But Where's The Friggin' Holster On Him!?
Jedi Defender.com Contributing Editor, Twitter @JediDefender & @Jesse_James77

Offline Pete_Fett

  • Jedi Knight
  • *
  • Posts: 3000
  • Jedi Killer
    • View Profile
Re: Everything eBay! Scams, questions, etc...
« Reply #651 on: May 30, 2014, 02:44 PM »
Sellers can't leave negative or neutral feedbacks anymore, so no need to worry about retaliation. The worst the seller could do is leave a positive feedback with a negative written comment, but that is something eBay will remove.

Wow - they can't? Nice!
Peter

Letting my collecting OCD get the better of me on a DAILY basis... and loving EVERY minute of it!

Offline Pete_Fett

  • Jedi Knight
  • *
  • Posts: 3000
  • Jedi Killer
    • View Profile
Re: Everything eBay! Scams, questions, etc...
« Reply #652 on: May 30, 2014, 02:56 PM »
The guy I was dealing with sent me an item that was opened and resealed, and was listed as unopened.  I contacted him when I opened the claim, which gave me the option to ask that I keep the item but ask for a partial refund.  That's what I did, and he was more than happy to kick back my shipping.  I think he'd have asked for more, but the shipping satisfied me.

In your case it sounds even a little more shady than mine (I think my guy it was an honest mistake), and you deserve some money back, especially since yours was opened AND is missing a part.  Mine was complete, and I was going to open it anyway, so I didn't want to be a jag about it was all.  I wanted something off though because we'd been in a Best Offer negotiation over it and my first offer was declined...  Knowing what I know now, I would've wanted it for the lower price though.

He may not like it, or even respond to you, but either way Ebay's probably going to side with you on it.  Take some pics of it for evidence.

eBay did side with me - sorry if my post wasn't clear on that point - the only problem was that all they were willing to do was send me a shipping label to send it back to the seller for a full refund.

I even selected the option to chose to keep item/partial refund but they (eBay) ignored it.

If the seller coped to the fact that it was already opened and built and all they did was disassemble it and sell it and were willing to kick back some $$$ - like 25% off or something, I would have been happy with that AND given the seller good feedback.

I did get a eBay customer support survey to fill out - not that I think it will help much - but I plan on giving eBay a less than favorable response on that this weekend.
« Last Edit: May 30, 2014, 02:56 PM by Pete_Fett »
Peter

Letting my collecting OCD get the better of me on a DAILY basis... and loving EVERY minute of it!

Offline Morgbug

  • Old
  • Jedi Guardian
  • *
  • Posts: 15982
  • mmm. pemmican.
    • View Profile
Re: Everything eBay! Scams, questions, etc...
« Reply #653 on: May 30, 2014, 05:39 PM »
Sellers can't leave negative or neutral feedbacks anymore, so no need to worry about retaliation. The worst the seller could do is leave a positive feedback with a negative written comment, but that is something eBay will remove.

Wow - they can't? Nice!

Nah, not really. 

While I appreciate your perspective given your situation, only having one side able to honestly comment on the situation is hardly the best.  I've dealt with dickish buyers enough that I'd love to neg them and they would have deserved it.  But there's no option for an irresponsible buyer.  Three weeks to pay then leave comments to the extent that shipping was slow?  Seriously? 
Minivans: a sign of the apocalypse.

Offline Pete_Fett

  • Jedi Knight
  • *
  • Posts: 3000
  • Jedi Killer
    • View Profile
Re: Everything eBay! Scams, questions, etc...
« Reply #654 on: May 30, 2014, 05:52 PM »
Nah, not really. 

While I appreciate your perspective given your situation, only having one side able to honestly comment on the situation is hardly the best.  I've dealt with dickish buyers enough that I'd love to neg them and they would have deserved it.  But there's no option for an irresponsible buyer.  Three weeks to pay then leave comments to the extent that shipping was slow?  Seriously?

I 100% agree with you - I am a firm believer in if you win an auction, you pay immediately - I always do. I bid and paid on this item in question within minutes - normally for me I take advantage of Buy-it-Now and do it at the same time. In this case, I had to wait for the auction to end since there was no BiN.

Also as a buyer - I rarely care about shipping speed - if I get a tracking number and can watch it's progress - that's good enough for me - if it still hasn't been shipped 2-3 weeks after I've paid - that's when I get concerned and probably from that seller's perspective - a bit dickish.

Peter

Letting my collecting OCD get the better of me on a DAILY basis... and loving EVERY minute of it!

Offline JediJman

  • Jedi Sentinel
  • *
  • Posts: 13867
  • Everyone is ignorant, but on different subjects.
    • View Profile
Re: Everything eBay! Scams, questions, etc...
« Reply #655 on: May 30, 2014, 06:26 PM »
The guy I was dealing with sent me an item that was opened and resealed, and was listed as unopened.  I contacted him when I opened the claim, which gave me the option to ask that I keep the item but ask for a partial refund.  That's what I did, and he was more than happy to kick back my shipping.  I think he'd have asked for more, but the shipping satisfied me.

In your case it sounds even a little more shady than mine (I think my guy it was an honest mistake), and you deserve some money back, especially since yours was opened AND is missing a part.  Mine was complete, and I was going to open it anyway, so I didn't want to be a jag about it was all.  I wanted something off though because we'd been in a Best Offer negotiation over it and my first offer was declined...  Knowing what I know now, I would've wanted it for the lower price though.

He may not like it, or even respond to you, but either way Ebay's probably going to side with you on it.  Take some pics of it for evidence.

eBay did side with me - sorry if my post wasn't clear on that point - the only problem was that all they were willing to do was send me a shipping label to send it back to the seller for a full refund.

I even selected the option to chose to keep item/partial refund but they (eBay) ignored it.

If the seller coped to the fact that it was already opened and built and all they did was disassemble it and sell it and were willing to kick back some $$$ - like 25% off or something, I would have been happy with that AND given the seller good feedback.

I did get a eBay customer support survey to fill out - not that I think it will help much - but I plan on giving eBay a less than favorable response on that this weekend.

To each their own, but this feels like a lot of fuss for no reason...or worse, a case of entitlement.  This is another reason why I avoid Ebay selling like the plague these days.  The seller was absolutely wrong in his description of the item and if your intent was to keep it sealed then I would back your actions 100%.  However, your intent was to open the item anyway.  You had added hassle in getting the hair piece, but got it for free and you clearly didn't feel it was worth getting the full refund to go buy from someone else. The desire to get an additional discount based on someone's mistaken description when you essentially got what you wanted doesn't sit well with me.
"If trees could scream, would we be so cavalier about cutting them down? We might, if they screamed all the time, for no good reason. " -Jack Handey

Offline Pete_Fett

  • Jedi Knight
  • *
  • Posts: 3000
  • Jedi Killer
    • View Profile
Re: Everything eBay! Scams, questions, etc...
« Reply #656 on: May 30, 2014, 07:02 PM »
To each their own, but this feels like a lot of fuss for no reason...or worse, a case of entitlement.  This is another reason why I avoid Ebay selling like the plague these days.  The seller was absolutely wrong in his description of the item and if your intent was to keep it sealed then I would back your actions 100%.  However, your intent was to open the item anyway.  You had added hassle in getting the hair piece, but got it for free and you clearly didn't feel it was worth getting the full refund to go buy from someone else. The desire to get an additional discount based on someone's mistaken description when you essentially got what you wanted doesn't sit well with me.

Shouldn't matter what I wanted to do with it OR that I got the replacement part for free. And yeah - if I bid on an item that is advertised as mint/unopened and it doesn't come that way - then I'm entitled for it to arrive that way. I could have decided to keep it MIB after I received it and then buy it brick-for-brick on Brick Owl instead - that option wasn't available to me, the seller saw to that.

Seller could have just as easily gone on their own, inventoried the set, gotten the missing pieces (like I mentioned earlier, I'm still not sure I have all the parts since Lego ALWAYS puts extras of the little pieces) and then sold it as "Previously Used" - and then guess what? I wouldn't have bid on it - and since I was the only one who did, I'm doubting anyone else would have either. The seller would have eventually had to settle on either keeping the set or selling it for a much lower amount. Plain and simple, that's not a sense of entitlement or looking to get an additional discount, it's how the after-market on Legos works on eBay - mint/unopened sets command a premium, opened/used sets get at most the original MSRP. All it took was for me to look through the last couple weeks of completed Lego auctions to see that.

« Last Edit: May 30, 2014, 07:02 PM by Pete_Fett »
Peter

Letting my collecting OCD get the better of me on a DAILY basis... and loving EVERY minute of it!

Offline JediJman

  • Jedi Sentinel
  • *
  • Posts: 13867
  • Everyone is ignorant, but on different subjects.
    • View Profile
Re: Everything eBay! Scams, questions, etc...
« Reply #657 on: May 31, 2014, 06:54 PM »
Exactly what I was talking about.  People have this mentality that they're owed something anytime someone makes a mistake.  Like I said, if your intent was to keep it sealed, then I'm right there with you.  But you bought it to open.  You could have returned it for a full refund if you wanted it sealed, but you were seeking money back despite getting the item for less than the current sealed price.  I don't sell on Ebay because of stuff like this.  Heaven forbid you forget to point out a flaw or describe something incorrectly because the buyer will come after you for any and all mistakes even if they got exactly what they wanted. Yes, you're clearly within your rights to complain, but that doesn't mean its the right thing to do.
« Last Edit: June 1, 2014, 05:01 AM by JediJman »
"If trees could scream, would we be so cavalier about cutting them down? We might, if they screamed all the time, for no good reason. " -Jack Handey

Offline Matt_Fury

  • Jedi Master
  • *
  • Posts: 6254
  • I aim to misbehave.
    • View Profile
    • Every Action Figure Parody has a beginning.
Re: Everything eBay! Scams, questions, etc...
« Reply #658 on: June 1, 2014, 01:31 AM »
If I bid on an item described as mint in sealed box, or unopened box, then that is I should get.  I don't know how the item was described in the original but the seller in this case is clearly in the wrong and should have made amends.

I try to buy stuff unopened so I'm sure that the item I'm receiving is complete...I'm assuming that is what Pete was trying to do as well.  It sucks that he was lied to (either intentionally or unintentionally by the seller.  It doesn't matter what Pete intended to do with the item he bid on and won...the seller should've done what he could to make things right for his error.
Peacekeeper, when it absolutely, positively has to be nuked in 30 minutes or less.  Or the next nuke's free!

Offline JediJman

  • Jedi Sentinel
  • *
  • Posts: 13867
  • Everyone is ignorant, but on different subjects.
    • View Profile
Re: Everything eBay! Scams, questions, etc...
« Reply #659 on: June 1, 2014, 05:15 AM »
Pete had the opportunity to return the item for a full refund, right?  How is that not making amends for the mistake?  I'm just pointing out the difference between a lawful decision and an ethical decision.  If you got what you wanted for an acceptable price, then maybe let it go.  Like I said originally, to each their own.
"If trees could scream, would we be so cavalier about cutting them down? We might, if they screamed all the time, for no good reason. " -Jack Handey