I received my order (placed on 5/2) on Saturday, and despite some problems with their website initially, no major complaints here. I received two #41 Clonetroopers, as well as one #43 Wookiee Warrior...which was the darker variation. I suppose if someone was looking for pristine carded figures, then you might have a problem. I'm an opener personally for the most part, but while these weren't in too bad of condition, they were a little bent up around the "hanger" portion of the card...which isn't really uncommon with these cardback styles I don't think. Otherwise, overall not too bad. Once they did actually ship the figures, they got here quickly, but the process from placing the order to the actually shipping of the order took a bit of time. Overall, not too bad though, although Amazon has been a little more reliable for me personally.