Wow, that sucks. I hope they resolve it for you quickly.
I received my Slave-1 today, but it arrived thrown in a box with some stuff my wife ordered for our daughter. The package was still slightly damaged, but I'm an opener, so it happened to work out for me. The toy itself was fine...aside from the wing situation.
Who approved this at Hasbro? I find it a bit discouraging that these shipped out without working correctly. I guess I have to locate some pen springs and take this sucker apart tomorrow. I'm glad to have an ESB Slave-1, but I hate having to correct faulty toy design.