Latest eBay drama...
Okay... so I sold a bunch of army builders last month. I don't sell to other countries, but this guy in Denmark asks really nicely to buy 3 AT-AT drivers so I say okay.
I charge him $10 to ship and the actual cost was $9.45. He asks me what I spent and I tell him, and he has the nerve to ask for a $0.55 refund. Never mind that it's shipping AND handling... that eBay now takes fees out of your shipping charges... I don't want an upset customer over $0.55, so I send him the money.
Fast forward a week or so and he gets the package and is very upset that there aren't action figure stands with the figures. He correctly points out that I listed them as complete with all their accessories. I of course meant helmets, weapons, backpacks, etc... and forgot all about the fact that they ever had stands.
Being as shipping them back to me would be cost prohibitive, I offer him a $5 refund to compensate (he only spent $4.99 per figure). He replies that this isn't good enough, and that tracking down stands will be difficult, and that last time he did this they cost him $2.50 each. Never mind how outrageous that all is, I cough up the $7.50 because an extra $2.50 isn't worth negative feedback to me.
Fast forward again and he's left me positive feedback (yay). I decline to leave him feedback.
He emails me and asks me to leave him positive feedback. I ignore his email.
Now today, two weeks later, he emails me again asking me to leave him positive feedback.
So, my question... can he revise the feedback he already left me and turn it negative if he gets mad at me for not leaving him positive feedback?
What I WANT to do, is send him an email detailing exactly why I consider him to be a pain in the ass and won't be leaving him positive feedback or making exceptions for international buyers in the future, but don't want to do this if he can change his feedback retroactively.