I'm a current member of the "One of Every Figure" club, and I've been satisfied so far. I've had one shipment come to me which included 5 figures. Unfortunately 3 of the figures weren't truly MOMC condition (most people here know how I'm anal about MOMC condition), so I wrote their customer service about getting the problem resolved. They responded quickly, and promised they would send replacements with my next shipment of figures. Best yet, they don't want the damaged carded figures returned to them. They told me to keep them. Not bad! So, their customer service is quite good if you ask me.
My second order has just shipped today, which is going to include the following...
-- Deluxe Spider Droid
-- Deluxe Flying Jango Fett
-- Deluxe Super Battle Droid Builder
-- Tusken Raider w/Massiff (the figure I won from them!)
-- the 3 replacement figures (hopefully they didn't forget to include them in this shipment)
Hunting for figures is worthless these days, because I always end up with the same results... finding nada! If I were you, I would just start ordering all your figures online. You'll save money in gas, wear & tear on your car, and won't have headaches anymore.