An update on my conversation with Hasbro customer support about my Jabba. While I was at Celebration, they sent me a message saying they could exchange my Jabba for a new one. So they provided a pre-paid postage label and today I was able to get the Hutt packed up and shipped back to them. Interestingly enough, the label had their Pawtucket main office as the delivery address. So hopefully, that will get this moving and I receive a more pleasant to the eye crime lord.