Drat and double drat! I was working on my Clone Army diorama, and was articulating the Clone Commander from the value pack. I'm trying to pose him so that he can hold the binoculars that come with the 4th pose Clone Trooper from the green Clone Trooper army builder set.
Anyway, as I'm posing this yellow Clone, his left arm comes off! Just totally breaks right at the joint.
Well, since then, I've contacted Hasbro customer service, and I've got to say that they've been very responsive. They responded to my inquiry with 12 - 16 hours. And, they're prepared to replace the item for me. They're even sending me the mailing materials so that I can return the item, and they'll send me a new one or an item of equal or greater value. Not bad service, IMO.
But, back to the joints of the value pack Clone Troopers...has anyone else noticed that they're somewhat stiff? These Clone Troopers don't seem nearly as flexible or articulate as the sculpt they were patterned on, the red Clone Trooper from the SAGA line.