Sorry to hear that your order is taking so long, but I think you’re really over-reacting on this. Here’s the timeline I gather from your posts:
11/7 – Order placed. That’s a Saturday, so nothing probably happened with it until the 9th.
11/9 – Sometime this week they sent us all notices that they were overwhelmed with orders and that processing would be an extra 5-7 days. I think normal processing time of 1-2 days is probably typical, so factor in another 8 working days on your order.
11/18 - This is about when your order probably should have shipped. My notice from them said something about how they are consolidating items from multiple locations. Not sure what you ordered, but maybe that drove more delay.
11/24 – Your items supposedly ship. If they really did, that’s only 4 work days past their earlier estimate.
11/26 – Thanksgiving, so this will back things up at least a day or two
12/03 – Your estimated delivery date is 6 days shipping, which seems about right
Yeah, I get that it’s almost a month since you ordered, but when you look on a daily basis like this I don’t think they’re really that delinquent on your order. For comparison’s sake, take a look at your Eopie and Qui-Gon from Hasbro.
- When did you send that order in?
- When was your check cashed?
- When did you receive it?
I’m willing to bet that you waited considerably longer for this than your Toyrocket order, but haven’t heard any complaints about it. Hasbro cashed my $7 checks a solid 2-3 months before I saw anything in the mail.
Anyway, I’m not in the business of defending ToyRocket, but your posts about them and communication back to their CS are pretty harsh. If I hadn’t read other posts with concerns about them going bankrupt, I wouldn’t have even noticed the slight delay in shipping my stuff out.