So, am I getting this right? We DID send Q's on the 11th that won't be answered until Friday?
Yes, the questions we submitted on 8/11 will be answered by Hasbro on Friday (8/25). They skipped last week due to the Holiday in RI.
One more Q for JD staff only then? Since Hasbro took a 'week off' from us are Q's backdating to the 9th of August going to be considered for the next QandA submittal?
I looked and only saw 2 Q's that I asked on the 9th(for between the 5th and the 11th)-- were you able to pull more older q's so we could have enough for that week's round?<asked under the assumption that my Q's won't make the cut because we couldn't really ask a Q from that guy >
We don't just look at the recent questions asked when we plan out our submission, any questions in that whole thread (that haven't been asked by us or another site) are fair game.
I copy each question out of there and have a running back-log list of questions from both from the staff and from the forums. That is where we draw our questions from on a weekly basis. As Jesse said, we try try to weight the questions to find the most "bang for the buck" from Hasbro.
And since, you asked, I can tell you right now that your two questions were NOT part of the 3 that were sent to Hasbro last week. It has nothing to do with "who" they came from, but rather other reasons why we did not choose them yet...
- Your first question was WAY too long for Hasbro to answer. Hasbro has asked that the questions are a few lines long max and we want to honor their request. Not only that, but it was a question that involved sales data and Hasbro has shown in previous weeks that they don't really answer those. Add in the whole "I think you're doing something wrong" aspect of the question and Hasbro won't take it seriously.
- Your second question involved Beast Packs. Questions about the beasts have been asked by other sites, and the answer is always something like "Though we understand that beast/creature assortments are desirable, at this time it appears that new vehicle assortments are in higher demand." As Jesse said in his post above, we try to avoid duplication so we tend to skip questions if the topic has already come up.