Well, I think it was Bertha who said that it has everything to do with the volume of traffic they see... but I don't really agree with that. I don't think that if JD had X hundreds more people roaming around in here, we'd have the same problems as RS... because I think most of RS' problems lie with their administration.
Before GNT had me banned, I remember posting in RS' Feedback section was probably the easiest way to get suspended/banned... You're there trying to give creative criticism, because you care about your community, and then your thread is locked with either no mod comment at all, or a smartass remark - or a suspension for finding fault in the site.
Here at JediDefender, we encourage you guys to make use of the Suggestions board, because we actually give a damn... that's why you won't find Suggestion threads swiftly locked up by some pencil necked jackass... and best of all - you can post constructive criticism without the fear of getting suspended or banned.
I think the fact that their staff doesn't give a damn is the main thing that sets them apart from us. Not their traffic.