Before I begin, please read the Please note below.
Please note:
Beth was not in fault over this as this happen after it was mailed. This was done during the shipping process by the Postal System. I just want to make that clear as not to damage her reputation on the forums. Beth is a great person to deal with & I will continue to have more future transactions with her. On April 19, 2004, I received a parcel from the Canada Post delivery dude. The parcel was inside a clear plastic bag. Well guess what? The parcel was damaged & so were the contents!
This was a parcel that was shipped from Beth with my carded figures or what was left of them. Somewhere along the line after Beth mailed the parcel it was damaged. It was sent letter Air Mail so this may have been run over or punched or push with force in the plane providing it came that route. Unsure at this time, it is also unclear if this happened state side or on home soil.
After a few minutes of my shock, I grabbed my camera & took the parcel outside to get some pics from the way I received it to opening it. Not much more I can say so the pictures will do the talking.
Postal Damage This is the first time I have ever received a parcel in this condition & I have been dumbfounded over this since its arrival. The parcel was not insured which was over looked by both of us but the actual value was declared on the Customs Declaration & Dispatch Note. Looks like parcels going to & coming from will now be insured even if I & the receiving end do get hit with customs.
Now Canada Post did seal the parcel with a clear bag to protect any loss to my destination. This I believe is normal practice with the Postal System here. Printed on one side of the bag is a message from Canada Post:
We apologize.
Dear Customer,
The enclosed item of mail was either received in this condition or damaged during its processing. We sincerely regret this unfortunate incident & any inconvenience caused.
We are always concerned when mail entrusted to our care is damaged, & we have made considerable improvements to reduce such incidents in our operations.
Please be assured that we are continuing to make every effort to improve our service.”
Beth & I have been in constant contact with each other on this. She is as much stunned as I am. Looking at the parcel from the bottom, there was a lot of force that hit it. It looks like it was sitting label side up & hit from the bottom side angled slightly upward resulting in the other top end to burst open & the impact side to do the same. With this force, the parcel was lifted a bit & the bottom burst open widthwise. My opinion.
May vary to others.
If Canada Customs opens a package, it must clearly state they opened it & reseal the package. They use a yellow tape with “opened by customs” on it. Sometimes they don’t even open the parcel.
Out of the 5 Silver Clones, 4 are good for loose figures; the other one has a snapped gun. Gold Leader & Tanus are fine & are also good for loose figures. But I collect mine carded & 4 of the Silver Clones I was going to offer to some of my fellow Troopers here in Canada that have a hard time trying to get one.
Not much can be done as for a claim. Beth called her Post Office & there is nothing that can be done on her end. I'm not holding my breath up here either.
This can happen anytime to anyone anywhere. We all do the best we can. It’s just unfortunate it happened this time.
Well thats my rant.
So does anyone have any Postal Horror Stories they can share, small or large? Thoughts on this Postl mess?
Lets here from ya!
Thanks Beth, your a sweetie!
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