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Messages - DarthRay2

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1
I look at it this way; we're lucky to get ahold of such a code to use in the first place. If you think about it, those codes aren't really meant for us, they're meant for friends and family of Hasbro employees, so in a way, we're abusing a privilege that isn't meant for us in the first place. With all the complaining, there is a chance that these coupon codes might cease now.

These were sent out to everyone on the HTS mailing list.

Here is the coupon:

SpringFriends&Family

SPECIAL EVENT

SAVE 25%
on all purchases at
Limited Time Offer: 5/14/07 – 5/28/07
* plus FREE SHIPPING

See below for details and exclusions

Save BIG on all your Spring and Summer toys & games with 25% OFF PLUS FREE SHIPPING on your next purchase at HasbroToyShop.com. You’ll find your favorite brands like TRANSFORMERS, LITTLEST PET SHOP, SPIDER-MAN, NERF,
MARVEL, SUPER SOAKER, MILTON BRADLEY, and more!

You can save on toys and games for outside like TWISTER OUTDOORS and NERF Spider-Man 3 Footballs, lots of travel games like BATTLESHIP Electronic Handheld and CANDYLAND Fun-on-the-Run, tons of cool new action figures, and more!

Go ahead and forward this email to share this special event with friends & family!

Here’s how to redeem your discount:
1. Shop on www.HasbroToyShop.com and add items to your shopping cart
2. Enter promo code: FNFSPR7 in the grey box on the Payment / Shipping Page
3. Click the “Adjust My Price” button to show your savings and then click the “Continue” button at the bottom of the page to complete the check out process

*25% off and free standard shipping offers may only be redeemed through the HasbroToyShop.com website toward the purchase of products currently available and purchased on HasbroToyShop.com. Offer excludes Star Wars Celebration IV exclusive action figures . Discount applies to pre-tax amount. Offer expires 5/28/07 at 11:59 PM (ET). This offer cannot be combined with any other coupon or offer. May not be used to purchase gift cards. Cannot be redeemed for cash. Valid only while supplies last. Not valid on previous orders. Offer may expire without notice due to error, fraud or other unforeseen circumstances. Void where prohibited. Subject to terms and conditions of use.

© 2007 Hasbro. All Rights Reserved.


So, althis gibberish that I shouldn't use the code is nonsense. HTS sent it to everyone on the mailing list and encouraged those people to pass it on, and those people to pass it on.

So, all you need is a friend (like my many friends here at Jedi Defender) that is on a mialing list.

So, that coupon was never meant to be exclusive.

2
Somebody call the whaaaaaaambulance.  ******* crybabies. 

There was a $10.34 difference on two figures shipped.  Unless you're bulk ordering these things it's not that much of an increase.  I understand the position regarding customer service and fault, but c'mon – that point was made five days ago.  How long are you guys going to bitch about a nominal amount of money?

Yeah!  Let's just keep whining and bitching (because we never make mistakes ourselves) until we get through to them and they understand our pain!  I want my $10.34 baaaaaaaaaack.  Whaaaaaaaaa.   :'(

I don't want the money back. I canceled my order.

I will not support companies that screw over their consumer base. I will no longer buy this product.

3
Hasbro, if you are reading this, then remember that sometimes it's better to take a small financial hit in order to have a good PR image. Sometimes, a bad PR incident can haunt you for a long time.

I honestly don't think they care.  I wrote a nasty email to them and it was reflected.  I'm not going to cancel my order with them as I'm sure I'll never see this Luke again be it online or anywhere else for that matter.  Might as well just suck up your pride and stick with your original order.

They don't care.

That's kindof the whole point.

Why should I spend Hundredsof dollars with this company year after year if they refuse to treat us with respect.

When I told them that I would not buy their product ever again, I was told "OK. Thank you for calling."

They don't give a rip. Not unless they see it in their bottom line.

Will my departure be seen in their bottom line. Nope.

But, I am happy with my decision to say "Screw it, I'm done".

4
I'm not sure why, but this has really, REALLY angered me.

It isn't the money. It's how they responded to the situation.

It has soured me on Star Wars Collecting.

I was at Target and saw the new Vintage figures. I have wanted the Snowtrooper for a long time. I just got mad and walked away.

I called Hasbro Toy Shop and Hasbro. Both said "Too Bad". This is just bad business and they are destroying their goodwill. Many won't care. Many will remember. And some will be driven away.

I am done with Star Wars collecting. I canceled my order. I have taken down all of my figures and stuffed them in a box in the basement.

I am actually wondering why I ever bothered with it (likely because they were my favorite toys growing up).

I will not purchase anything from Hasbrotoyshop.com ever again. I will not buy and Star Wars branded merchandise ever again. It will be a cold day in hell before I ever buy any Hasbro branded product ever again.

Hasbro, if you are reading this, then remember that sometimes it's better to take a small financial hit in order to have a good PR image. Sometimes, a bad PR incident can haunt you for a long time.

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