So far I've heard very little from the RS Staff. When the forum goes down, I would assume everyone works like the Dickens to get things back up an running. How long should it take to figure out what happened to our files?
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If Hasbro has one ounce of professionalism to their process, the instant that a figure is painted and approved, someone would create a set of Orthorgraphics clearly labeling which color is to be applied to each portion of the figure from all relevant angles - probably noting RGB values as well as simple paint shade terms.
You know, I just noticed this today, but something tells me that if Hasbro has a photo of Commander Bly in their Comic Con Q n A Presentation then I'm 100% positive that they've already got other photography of the figure to use if they have to go through a re-approval process or something lame like that.