UGH! I got scammed by a buyer.
I've been selling off a significant portion of my Sideshow and Gentle Giant collections. One of the items I put up for sale? A 1:6 scale Darth Sidious hologram with mechno chair. I bought it new when it came out around 2008 at a convention. And I had it in storage for years - never displayed it. In my listing I only took photos of the exterior package - I should have completely photographed the contents, and that's probably where I made my biggest mistake, because this shitheel buyer wouldn't have been able to try pulling a fast one.
The buyer contacted me the day after he received it, saying that it was damaged - the top of the mechno chair was coming off. He sent me 2 sketchy photos that barely showed the extent of the issues. I asked him at least 3 times for additional photos so that I could understand the extent of the issues. THEN he tells me "Oh, and one of the legs is broken", and finally sent me more photos. He didn't document what looked like a repair attempt on the leg or the immobilized joint, or the hobby glue residue on the leg. All of which I saw when I received the return - along with a whiff of the scent of hobby glue!
I get that it can be frustrating if one of the items in your collection breaks. But to then go on eBay, find a listing and try to swap out your damaged item for a new one and use the eBay return process to essentially get yourself a free replacement? That's ******.