I think it's safe to say the situation's handled... Chris is, obviously, frustrated and I think you can chalk a lot of what he said up to that, but at the same time we're all a little upset on the staff but it doesn't have a baring on your guys' individual thoughts. Like Jared said a few lines up there, this is pretty valid criticism, so I dont' think anyone's riding anyone's ass... collective ass or individual ass even.
There are underlying variables that I know a lot of you don't quite follow and it's not because you're ignorant or anything, you just don't know what they were and the best answer is we're fixing them because they hurt our efforts here.
JesseVader deserves no blame obviously, and that's a wholely separate issue we'll be dealing with guys and I'm as hopeful he's here to stay as anyone else.
There's no anymosity to the guys voicing their thoughts on this like the great and powerful Coz, Dean Paul, or Darth Slothus... Jared said it best that there's genuine concerns brought up, and we're addressing those now, so I hope that's the end of it and we're ready to move on from it. Just try to bare in mind that "**** happens" is a good phrase to apply here and we'll be trying to make sure **** doesn't happen again because we obviously are no more happy than you guys are. Imagine if you actually worked here the level of disappointment you'd have?

Yeah, that'd suck.
I'm asking you guys though to take a step back and bare with us as we change things up where we need to. While we're considered one of the top collecting sites, we also are small and we make things work here out of our own hard work with little outside help, so just bare with us please guys. All your concerns are all our concerns... Pardon all anger from us as we rebound, as I'm sure a lot of things are said just because frustration builds in with some of us is all.
The good news?
Toy Fair was about as fascinating as watching paint dry this year.

Barely anything new was shown, and what was shown wasn't making me do backflips, so that's a plus. At least this wasn't SDCC where usually some big bombshells drop and there's Q&A's to have Matt get in trouble at.

See, you gotta be positive guys. You gotta stop sending those negative waves! [/end oddball quotes]